How to order

Last updated 13 November 2026.

You don't need an account

Anyone can order. You give us your details at the checkout and we email you your order confirmation.

Finding the right accessory

Use the search box at the top of every page, or open a department from the menu: bags and sleeves, stands, cooling, keyboards and mice, hubs and adapters, cables, charging, screens, video calls and the rest. What fits my laptop shows what suits your laptop, Shop by Laptop lists what is made for your model, and the other Shop by pages narrow the shop by screen size, connector, charging power, who it's for, material and colour. Our guides explain what each of those means. On a product's page, choose its size, colour or model before you add it to your basket.

Check it fits, and when it arrives

Every sleeve, case, screen protector, privacy filter and keyboard cover says on its page which laptops or screen sizes it fits. Check your exact model and screen size before you order, and for a charger, hub or adapter, the connector and watts your laptop takes. Every product's page also says when it usually arrives. Most of our products come from abroad, so if you need something by a date, check this first. Our delivery page has the detail.

Your basket

Your basket keeps what you've added for up to 14 days, so you can come back to it. You can change how many of each you want, or take things out, before you check out.

Discount codes

If you have a discount code, type it into the box at the checkout before you pay. The basket shows the saving straight away.

Checking out

We ask for your name, email address, phone number and a delivery address in the United Kingdom. Delivery is already included in every price, so there's nothing extra to add. You then pay on Stripe's own secure payment page. The ways you can pay are on our payment methods page.

After you've ordered

We email you your order number as soon as your payment goes through. Your order then goes to the supplier that makes or stocks it, and it is posted to you with a tracking number. Follow it on our order tracking page with your email address and order number. If you ordered several things, they may arrive in separate parcels on different days; each one is tracked.

Changing or cancelling an order

Send us a message through our contact page as soon as you can, with your order number. If we haven't yet sent it to our supplier, we change or cancel it and refund you in full. If it's already on its way, our returns page explains what happens next.